Santander Bank, formerly Sovereign Bank until 2013, is part of the Spanish Santander Group. The Boston-based bank whose primary market is the American Northeast has approximately $77 billion in assets. It operates 723 branch offices, 2,300 ATMs (throughout the American Northeast) and is a home to more than 8,500 employees. Santander Bank provides its clients an assortment of financial products and services including retail banking, corporate banking, insurance, credit card and cash management. The bank also has an online platform where its clients can view transactions and e-statements, pay bills, move funds between accounts, set up email and text alerts and update personal information. This article will detail the Santander online banking login procedure.

Santander Online Banking Login Instructions

Follow these instructions to access your Santander Bank online account via a PC:

1. Go to Santander Bank website, www.santanderbank.com
2. Select the type of account you want to log into by clicking on the “Personal, business or corporate” links located at the upper left corner of the screen).
3. Now locate the gray “Log In” link in the upper right corner of the homepage. Click on it. You can also use this button to select the type of account you want to access.
4. If you are a personal client, select the type of online service you want to use from the drop-down menu then hit the red “Ok” button.
5. On the page that you are redirected to, input your Santander online banking user ID then hit the “Submit” link.
6. On the following page, key in your password and click on the “Submit” button to complete the process.

Santander Bank Mobile Login Instructions

As a Santander Bank customer, you can also access your online portal via your mobile device. This is possible through the Santander mobile banking platform and apps (for iPhone, and Android).

In this section, we shall look at the instructions for logging in through a mobile browser.

1. Launch the browser of your choice and navigate to the Santander website, www.santanderbank.com.
2. Look to the top right corner of your screen and locate the “Login” button.
3. Input your Santander online banking user ID (personal and business banking) and organization ID in the provided fields.
4. Check the “Remember my ID” box if you are logging in on a personal computer.
5. Hit the “Log On” link.
6. Enter your password and click “Submit” to complete the Santander online banking login process.

As mentioned earlier on, customers can also access their accounts via Santander mobile apps. Follow this simple procedure to log into your online platform via your mobile device

Santander Mobile Login Instructions for Apple Devices

1. Visit App Store and download the Santander Mobile App for personal banking, or the business app, depending on your needs.
2. Install and launch the app.
3. Now follow the simple steps displayed on your screen to complete the login procedure.

Get Santander app for business here.

Santander Mobile Login Instructions for Android Devices

1. Head to Google Play Store and search for the Santander Mobile App.
2. Download and install the Santander mobile banking app for personal banking. There is a different Santander app for business.
3. Launch the app by tapping on the Santander icon on your device.
4. Follow the procedure displayed on your screen to log into your account.

Santander Online Banking Login Issues

You may face different problems while trying to access your Santander account. One of the most common issues that Santander customers experience is lost or forgotten password. You can solve this by visiting Santander login page and clicking on the “Reset Password” link to create a new password.

Other users complain of seeing a black screen when attempting to access their accounts. You can solve the problem by updating your browser or clearing cookies. Also, use any of the recommended browsers.

Useful Details and Links

For technical issues, reach out to Santander Bank’s customer service for assistance. You can visit the Santander FAQ page for more information about common issues. If you cannot find the answers you are looking for here, you can contact a Santander customer service representative directly. The Santander customer service phone number is 1-877-768-2265. Visit the Contact and Support page at www.santander.bank.com for more contact options.