Welcome to the Eastern Bank login guide! Eastern Bank is a full-service banking company headquartered in Boston, Massachusetts. It is the largest community bank in the state of Massachusetts and 117th largest bank in the nation. The bank’s lines of business include asset-based lending, corporate lending, equipment leasing, consumer banking, private banking, mortgage banking, and consumer finance. We have created this login guide to help Eastern Bank customers access their online bank accounts with ease.

Eastern Bank Online Banking Desktop Login Instructions

In this section of this guide, we’ll discuss the steps Eastern Bank customers need to follow to sign in to their accounts from their computers.

1. Open your computer’s internet browser and visit the Eastern Bank website.
2. Click on the “Login” link on the upper right side of the page.
3. When you click on the link, the access form will appear. Enter your username into the field marked “HomeConnnect ID.”
4. Click on the “Sign In” option to proceed to the password entry page.
5. Enter your password into the provided field.
6. Lastly, hit the “Sign In” button to complete the Eastern Bank login process.

 

Eastern Bank Mobile Login Instructions

In this section, we’ll discuss the steps for signing in to the Eastern Bank online banking portal on a mobile device.

1. Launch your device’s internet browser and go to the Eastern Bank official website.
2. Click on the “Login” tab at the center of the page.
3. The Eastern Bank access form will appear once you click on the link.
4. Type your username into the field marked “HomeConnnect ID.”
5. Tap the “Sign In” link to go to the password entry field.
6. Type your password into the available field.
7. Finally, tap the “Sign In” button to complete the Eastern Bank login process.

Eastern Bank Mobile Login Instructions for Apple Devices

Account holders can also sign in to their accounts via the Eastern Bank mobile app for Apple devices. Here are the steps:

1. Go to iTunes and find the Eastern Bank Mobile app.
2. Download the app and install it.
3. Open the application once the installation process is complete.
4. Enter your online banking user ID into the first empty field.
5. Input your password into the next field.
6. Activate the “Save my User ID” if you are signing in on a personal device.
7. Tap the tab marked “Sign In” to complete the Eastern Bank login process.

The app can be installed on iPads and iPhones running iOS 8.0 or higher.

Eastern Bank Mobile Login Instructions for Android Devices

Follow the steps below to sign into your account via the Bank’s app for Android devices:

1. Open Google Play Store and search for the Eastern Bank Mobile application.
2. Install the app then open it to access the homepage.
3. Key in your user ID into the first blank slot.
4. Enter your online banking password into the second field.
5. Turn on the “Save my User ID” if you would like your mobile device to remember your user ID.
6. Tap the “Sign In” tab to get to your Eastern Bank account.

The Eastern Bank Mobile app is compatible with smartphones and tablets running Android 4.1 or above.

Eastern Bank Login Issues

You may get these error messages when signing in to Eastern Bank online banking portal: “Sorry, something went wrong. Couldn’t connect to internet banking” or “Internal server error.” These error messages usually indicate that the online banking site is down. Therefore, try logging in to your account at a later time.

If you experience other login issues during the Eastern Bank login process, contact a member care representative at 1-800-327-8376.